If you have canceled installation or if the installation wizard does not appear when the USB cable is connected, follow the procedure shown below.

Procedure

  1. Connect the machine to the computer with the USB cable and turn on the machine.

     

  2. If a message saying "Found new hardware" appears, click Close.

    Disconnect the USB cable from every printer except the machine.

     

  3. On the Start menu, click Settings.

     

  4. Click Devices, and then click Printers & scanners on the following screen.

     

  5. Click Device Manager. If a User Account Control window appears, click Allow.

    Device Manager appears.

     

  6. From the View menu, click Show hidden devices.

     

  7. Search the list for Printers or Other devices, and then double-click it.

    The name of your machine or Unknown device appears below the selected item. Click the name to select it.

     

  8. From the Action menu, click Uninstall.

     

  9. On the Confirm Device Uninstall window, click OK. Close Device Manager.

     

  10. Disconnect the USB cable from the computer, and then restart Windows.

     

  11. Follow the procedure in "Uninstalling the Driver (Windows 10)" and uninstall the driver.

     

  12. Follow the procedure in "Installing the Driver for Windows" and reinstall the driver from the beginning.